RES 1114RESOLUTION NO.///V
A RESOLUTION creating the position of Information
Systems Analyst,adopting a job description for the position,and
establishing a salary scale for the position under the CPEA Salary
Scale.
THE COUNCIL OF THE CITY OF CAMAS DO RESOLVE AS FOLLOWS :
I.
There is hereby established a new position entitled Information Systems Analyst.Such
position shall be under the supervision of the Information Systems Manager,and shall be
responsible for the duties as outlined in the job description attached as Exhibit "A",as may be
revised from time to time.
II.
The salary steps for the position of Information Systems Analyst shall be as follows:
Position 1 2 3 645 7
Information Systems Analyst 4611 4750 4893 5038 5189 5346 5506
ADOPTED at a regular session of the Council of the City of Camas,this /-j day of
October,2007.
(G—<SIGNED:
Mayor
ATTEST:
APPROVED as to form:
Q itwAttorney
CITY OF CAMAS
Union Status:Represented
August 2007
INFORMATION SYSTEMS ANALYST
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class.
Specifications are not intended to reflect all duties performed within the job.
JOB OBJECTIVES
Under general supervision,provides lead and highly technical support for the City’s information and
communications systems,computers and users in a LAN/WAN environment;performs a variety of advanced
hardware and software analysis,programming and maintenance,user support and training functions associated
with the City’s personal computers and network operations;provides assistance in developing and maintaining the
City’s network system and server environment;and to perform a variety of duties relative to assigned area of
responsibility.
ESSENTIAL FUNCTION STATEMENTS
The following tasks are typical for positions in this classification.Any single position may not perform all of these tasks and/or
may perform similar related tasks not listed here:
Perform upgrades and maintenance of server hardware and software;Install new servers and equipment;
Troubleshoot network problems and issues.Regularly check for and conduct virus,spam,and malware updates and
distribution to servers and workstations.Aid in disaster recovery planning and implementation,security software
desktop/system;regularly monitor and maintain tape backup system and assist with data recovery for users.Support
and maintain wireless infrastructure of the City.
Perform database design,development,and maintenance of the City’s databases;work with programmers and
developers contracted to work on database enhancements,specialized programming,database maintenance,special
projects,report writing and other duties as assigned.Develop programs,analyze user needs and requirements,design
system structures and make modifications or improvements to applications and programs.
Support and maintain web application servers;Provide E-Commerce and web application development.
Consult with others to establish design and access standards and procedures that ensure continuity of web content and
site availability for staff and the public.Oversee and perform scripting and programming of web site features and
applications.Programs in languages appropriate for web browsing and transaction applications (ex:HTML,Java
Script and ASP).
Provide computer support backup including hardware and software desktop support -answer intermediate to
advanced user questions;Install/upgrade/patch hardware/software systems;Analyze and resolve complex software
problems/error messages;Monitor help desk and work order priorities for user support.
Assist in maintaining user and application level instructional and support documentation.Update technical
documentation,such as client and application specific installation configurations,problem fixes,and vendor support.
Assist in coordinating training programs,training computer end-users in using network and computer
resources and in providing training on technology upgrades or new resources.
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Perform network administration duties in the absence of other information systems staff.7.
Provide assistance in various information technology projects that affect the user environment.8.AEXHIBITLOF~3PAGE
Performs other duties as assigned that support the overall objective of the position.9 .
SECONDARY FUNCTIONS
Install,configure and upgrade PC/workstation hardware and software and provide desktop support to users across the
network
Performing other functions in the Information Systems Technician classification as necessary or assigned by manager.
AUXILIARY FUNCTION STATEMENTS
Follow all safety rules and procedures established for work area.
Perform related duties and responsibilities as required.
QUALIFICATIONS
Knowledge of:
Advanced knowledge of networking technologies,data and voice communications systems,image and data
transmission,application development principles and database design,local area networks (LAN),and working
knowledge of client /server applications,securities and intemet/intranet applications.
Operational characteristics of various computer systems,databases,applications and peripheral equipment including
client-server software.Maintenance and repair techniques.
Standard computer languages and advanced programming practices,relational database architecture and reporting;
SQL,Progress,and HTML languages and others.
Advanced Web page development and programming.
Advanced Methods and techniques of troubleshooting hardware and software configurations and problems.
Principles and practices of network administration.
Basic principles and practices of training and instruction.
Data and voice communication and network security.
Modem office procedures,methods,troubleshooting and problem solving protocols.
Ability to:
Diagnose hardware and software problems in a complex network environment,identify solutions,make and
implement recommendations.
Perform advanced network administration,engineering,and system monitoring.
Install,configure,troubleshoot and /or repair hardware and software in a complex network environment.
Support and maintain city databases,develop reports,forms and enhance the features for users.
Develop web applications (e-commerce,e-govemment,forms,applications,etc.)for continued enhancement to
usability of the city’s website for the public.
Participate in various information technology projects and computer support activities.
Develop and conduct training programs for client-server applications and programs.
EXHIBIT _3OFPAGE
Manage time and schedule activities effectively.Respond to requests and inquiries from network users and provide
assistance as needed.
Operate personal computers,printers and other peripheral equipment.
Communicate clearly and concisely,both orally and in writing.
Maintain confidentiality of sensitive files and materials accessed,discussed or observed.
Establish and maintain effective working relationships with those contacted in the course of work.
Education and Experience Guidelines
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.A
typical way to obtain the knowledge and abilities would be:
Education;A four year degree in computer science or related field,and at least two years of network administration
in a Windows &TCP/IP network environment,and database support,or a combination of equivalent skills and
experience.
Experience:
Three years of increasingly responsible experience in programming and development including:experience in web
development,programming and database management,SQL/Progress/Access,report writing,e-commerce,and
intranet development in combination is preferable.
Equipment used:Personal computers,network servers,LAN and WAN hardware (bridges,routers,switches,etc.),
network/phone diagnostic equipment,light hand tools,and general office equipment.
Computer Skills:Intermediate to advanced Windows (TCP/IP)network operating system and desktop support.
Intermediate to advanced understanding of TCP/IP,DNS,Active Directory,Windows Servers,database design
and administration.General firewall,VPN concepts and configuration,and understanding of VoIP
telecommunications systems required.Advanced skills in database systems,database management,ODBC
connectivity and reporting tools is required.Specific skills in Server 2003,MS SQL Server,Visual Studio,web
development and design,and other related basic tools are highly desirable.Programming,scripting abilities such
as HTML,Visual Basic,DOTNET and GUI APIs preferred .MS-SQL database administration and support
preferred.Strong report writing skills required.
Certifications:Professional networking and /or programming certifications such as Microsoft Certified Systems
Engineer (MCSE)and/or MCDBA,SQL Microsoft Certified Professional (MCP)is strongly desired.Other
combinations of education,experience and other certifications and training will be considered.
Possession of an appropriate,valid Driver’s License is required.
PHYSICAL DEMANDS AND WORKING CONDITIONS
The physical demands herein are representative of those that must be met by an employee to successfully perform the essential
functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform these
essential job functions.
Environment:Office environment;exposure to computer screens.
Mobility:Sitting for prolonged periods of time;extensive use of computer keyboard.
Vision:Visual acuity to read computer screens.
Other Factors:Incumbents may be required to work extended hours including evenings and weekends.
Incumbents may be required to travel outside City boundaries to attend meetings.AEXHIBIT2 0 F JPAGE