RES 23-007RESOLUTION NO. 23-007
A RESOLUTION creating a new position within the
Information Technology department.
BE IT RESOLVED BY THE COUNCIL OF THE CITY OF CAMAS AS
FOLLOWS:
I
There is hereby created in the Information Technology Department a new position
entitled Information Technology System Administrator. Such position shall be a union
represented position in the CPEA bargaining unit and shall perform such duties as shall be
outlined in any job description proscribed by the City, as may be revised from time to time.
The position description and salary schedule are attached hereto as Exhibit "A" and shall be
effective as of September 1, 2023.
PASSED BY the Council and approved by the Mayor this 5th day of September,
2023.
A TTEST :---------....S~~d1-11Yt~b ----------tA &...____________'--
Clerk () ()
APPROVED as to form:
City Attorney
City of Camas
Union Status: Represented
September 2023
INFORMATION TECHNOLOGY SYSTEM ADMINISTRATOR
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class . Specifications
are not intended to reflect all duties performed within the job.
JOB OBJECTIVES
Under the general direction, the System Administrator's role is to manage, support, configure in-house
and cloud software and systems. This individual also participates in the planning and implementation
of IT security, policies, and procedures to ensure system provisioning and maintenance that is
consistent with company goals, industry best practices, and regulatory requirements.
The System Administrator (SA) is responsible for the effective management, review, analysis,
installation, upgrade, migration, and configuration of enterprise applications and systems. The SA
needs to be able to diagnose and resolve problems quickly. They must have the ability to easily
communicate technical concerns and solutions to many different people with varying degrees of
technical knowledge as well as work with individuals in all departments to help solve their technical
issues. They are also responsible for maintaining the organization's systems, including servers, testing
server equipment, backup, and recovery of systems/servers, and protecting the organization's critical
information as well as other processes. The SA reports to the Information Technology Director.
ESSENTIAL FUNCTION STATEMENTS
The following tasks are typical for positions in this classification. Any single position may not perform all of these tasks and/or may
perform similar related tasks not listed here :
Analyzing, diagnosing, and resolving problems associated with server hardware and operating
systems.
Provisioning, installation/configuration, operation, and performing the maintenance of systems
hardware and related infrastructure, including servers, storage, and backup environments.
Install and upgrade server components and software, manage virtual servers, and integrate
automation processes.
Configuration and providing support for enterprise applications (e.g., Exchange, Active Directory,
M365) -
Detecting, diagnosing, and reporting related problems to applicable software and system vendors
and securing, installing, and testing the vendor supplied fixes.
Monitoring systems for security risks and ensuring IT security standards are being met across all
systems.
Cybersecurity Implementation. Implement, and enforce cybersecurity policies and procedures to
protect sensitive government data and information systems. Apply industry best practices,
compliance requirements, and standards to mitigate security risks.
Perform security audits -e.g., CJIS and requested technology audits.
Troubleshoot system hardware and software errors by running diagnostics, documenting problems
and resolutions, prioritizing problems, and assessing impact of issues .
City of Camas
Union Status: Represented
September 2023
Engineering and provisioning, operations and support, maintenance and research and development
to ensure continual innovation. Research & development, technical analysis, design, and provide
recommendations.
Assist project teams with technical tasks and/or issues in all phases of the project lifecycle.
Define requirements, benefits, and technical strategy for systems.
Support of operations staff in acquiring technology, executing testing and implementing solutions
Support and/or perform operating system updates for systems.
Provide documentation and technical specifications to IT staff for planning and implementing new or
upgrades of IT infrastructure related to systems.
Perform or delegate regular backup operations and implement appropriate processes for data
protection, disaster recovery, and failover procedures.
Secures system by developing system access, monitoring, control and evaluation.
Perform network administration duties in the absence of other information technology staff.
AUXILIARY FUNCTION STATEMENTS
Other duties as assigned that support the overall objective of the position and goals of the
department and the City of Camas as necessary or assigned by Director of Information Technology.
Provide backup assistance for the Network Administrator and System Analyst/Programmer as needed,
ensuring uninterrupted operations of the IT systems.
Support the documentation efforts of the IT team by contributing to the creation and maintenance of
technical documentation, guides, and knowledge bases.
Serve as backup support during critical incidents or emergencies, assisting primary responders and
helping to resolve urgent technical issues.
Communicate upcoming changes to relevant stakeholders, including users, IT teams, and
management. Provide clear information about the timing, expected impact, and any necessary
actions.
QUALIFICATIONS:
Knowledge of:
Systems analysis and industry cyber security practices.
Advanced technical knowledge of virtual servers, Windows, and SAN technologies.
In-depth understanding of enterprise applications/systems, hardware; monitoring and
maintenance of systems.
Report preparation, research methods.
Executing organizational policies for the use of technical systems and network by configuring City
cyber security policies for users and taking care of identity management.
City of Camas
Union Status: Represented
September 2023
On premise/cloud server storage solutions including Dell, HP, and Microsoft.
Experience in administrating and configuring enterprise M365 environment.
Various backup and monitoring solutions.
Scripting and automation tools such as PowerShell.
Windows Server, VM Ware, Print Services, HP Alletra storage solution, Synology.
Active Directory, DNS, WAN, DHCP and Group Policy administrator/user support.
In depth knowledge of current cyber security practices, software and monitoring.
Ability to:
Pass a pre-employment Criminal History Background Check.
Take care of user accounts, permissions, access rights, and storage allocations.
Offer technical support and troubleshoot any hardware and software problems related to server
and storage devices.
Establish strong interpersonal and communication skills; use tact, patience, and courtesy when
working with others.
Proactively solve problems, think innovatively, and thrive in an ever-evolving technology field.
Strong communication skills to collaborate with different teams and convey cybersecurity
concepts to non-technical personnel.
Provide excellent customer service to City of Camas departments as well as peers in the
department.
Work collaboratively and be a team player.
Education and Experience Guidelines
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A
typical way to obtain the knowledge and abilities would be:
Education:
Equivalent to a Bachelor's degree in information technology, computer science or a
related field.
Experience:
Five years as a System Administrator.
License
Possession of an appropriate, valid driver's license.
Microsoft Certified Solutions Associate (MCSA) or Microsoft Certified Solutions Expert (MCSE)
certification from Microsoft for Windows Server 2012 -2019.
PHYSICAL DEMANDS AND WORKING CONDITIONS
City of Camas
Union Status: Represented
September 2023
The physical demands herein are representative of those that must be met by an employee to succes sfully perform the essential
functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job
functions.
Environment: Office/field environment; exposure to computer screens
Mobility: Sitting for prolonged periods of time; extensive use of computer keyboard; must have the
ability to perform the following: walking, climbing stairs, bending, crouching, and lifting of objects
up to 60 pounds
Vision: Visual acuity to read computer screens.
Other Factors: Incumbents may be required to work extended hours including evenings and
weekends. Incumbents may be required to travel outside City boundaries to attend meetings.
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