RES 23-006RESOLUTION NO. 23 -006
A RESOLUTION adopting a new position in the Fire
Department
BE IT RESOLVED BY THE COUNCIL OF THE CITY OF CAMAS AS
FOLLOWS:
I
There is hereby created in the Fire Department a new position entitled CARES
Provider. This position shall be non-represented, entitled to the benefits in the Non-
Represented Employee Handbook and shall perform such duties as shall be outlined in any
job description proscribed by the City, as may be revised from time to time. The position
description and salary are attached hereto as Exhibit "A" and shall be effective as of July 1,
2023.
PASSED BY the Council and approved by the Mayor this 3rd day of July 2023.
SIGNED: --v-~-~~=11'-----'-=~~--=---
Mayor ~
APPROVED as to form:
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City Attorney
Exhibit A
CARES Provider
City of Camas
Union Status: Non-Represented
July 2023
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications
are not intended to reflect all duties performed within the job.
JOB OBJECTIVES
The Community Assistance Referral and Education Services (CARES) Provider is part of mobile
response and outreach team that coordinates and delivers health services in the community setting.
The CARES Provider's primary focus is to respond to u rgent care requests, triage/ assess, and connect
patients to acute care services. The Provider also wor ks to identify, engage, and connect high-need
individuals to the right medical, behavioral, and social services in the community. The Provider works
in collaboration with a dynamic multidisciplinary team that includes Paramedics, EMTs, Firefighters,
Social Workers, and support staff. This position works in the Fire Department and reports to the EMS
Division Chief.
This position has been funded for two (2) years only and there is no guarantee of work beyond that time.
ESSENTIAL FUNCTION STATEMENTS
The following tasks are typical for positions in this classification. Any single position may not perform all of these tasks and/or may
perform similar related tasks not listed here:
Respond to 911 callers with low-acuity medical, behavioral, and social needs.
Coordinate and deliver appropriate acute care services.
Identify high-risk clients with complex needs.
Make whole person assessments.
Connect high-risk clients to whole-person care services.
Moving, lifting, or transferring of patients.
Meet with and interview contacts, families, and other care providers to assess needs and eligibility for
services.
Advocate needs of individuals within and outside system; liaise between individuals, caregivers, and
service providers.
Provide cl i ent-level and system-wide troubleshooting and advocacy.
Follow-up with identified individuals to bridge gaps between emergency medical responders and/or
police and social services .
Provide and promote excellence in customer service for community members and
partnering providers.
Pilot test new workflows and digital tools to improve tracking and communication between
health and social service agencies.
Develop curriculum and deliver training and educational materials.
Teach and educate others in a formal training setting and groups in Ad hoc committee training sessions in
a classroom setting.
CITY OF CAMAS
CARES Provider (Continued)
Prepare memos, correspondence, records, case notes and reports related to activities .
AUXILIARY FUNCTION STATEMENTS
Specific position assignments will vary depending on the needs of the department.
Follow all safety rules and procedures established for work area.
Perform related duties and responsibilities as required.
QUALIFICATIONS
Knowledge of:
Emergency medical incident reporting system.
EMS delivery system within the department and Clark County.
HIPAA rules and regulations related to the continuation of care.
Modern office practices, procedures, and equipment including personal computers and related
software such as word processing and spreadsheet programs.
Social services available within the community, greater Clark County, the State of
Washington as well as any federally related programs.
Pertinent Federal, State and local laws, codes and regulations.
Proper use of telephone etiquette and techniques to properly assist a diverse assortment of
inquiries and people.
Ability to:
Care for patients within certified scope of practice.
Demonstrate critical thinking and clinical reasoning skills and knowledge of medical
terminology.
Develop and demonstrate familiarity with local community resources.
Work collaboratively in a team and manage multiple priorities, utilize effective time
management skills, and exercise sound administrative and clinical judgment.
Work autonomously, independently organize, prioritize, and manage time.
Demonstrate strong interpersonal skills and establish and maintain effective working interagency
relationships.
Establish and maintain effective working relationships with both external and i nterna l
customers.
Effectively use and operate computers and computer software. This is to include typical
business office equipment but is not limited to; computers, multi-line telephone,
copy/fax/scanner machine, digital projector, 800Mz radios, Mobile Data Computers
(MDC's), iPads, iPhones, IOS mobile operating system, and basic medical monitoring
equipment.
CITY OF CAMAS
CARES Provider (Continued)
Use integrity, ingenuity, and inventiveness in the performance of assigned tasks.
Communicate effectively with others both orally, in writing, and electronically, using technical and
non-technical language.
Understand and follow oral and/or written policies, processes, and instructions .
Exercise independent judgment.
Education and Experience Guidelines
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A
typical way to obtain the knowledge and abilities would be:
Education:
Minimum Associate's degree or equivalent
Preferred Experience:
Five years or more experience in healthcare setting, home health, chronic care, or other
related acute care healthcare delivery setting
Working with the elderly or a Public Health background.
Community/outpatient setting providing care management/coordination.
PALS/ AC LS/Basic Life Support certifications
Spanish or other second language ability.
Working with underserved or vulnerable populations.
License or Certificate
Possession of a valid driver's license .
Possession of a Washington Registered Nurse or Paramedic certification, or the ability to obtain
within 6 months of hire.
Possession of an appropriate, valid BLS CPR certification.
PHYSICAL DEMANDS AND WORKING CONDITIONS
The physical demands herein are representative of those that must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job
functions.
Environment: Office environment with field work to include working as part of a two-person
team (or crew of more) in public or resident's private areas during non-emergency operations, and
near emergency operations, subject to multiple interruptions from inter-office activ ities,
telephones, walk-in employees, and citizens, etc.
CITY OF CAMAS
CARES Provider (Continued)
Mobility: Sitting for prolonged periods of time; extensive use of computer keyboard. While
performing the duties of this job, the employee is frequently required to sit, talk, and listen.
The employee is regularly required to stand, walk, use hands to manipulate, handle, or
operate objects, controls, or tools as listed above, reach with hands and arms, climb, balance,
stoop, kneel, or crouch. Must be able to assist patients and lift when necessary, utilizing lift
assistance devices.
Vision/Hearing: Visual acuity to read numerical figures. Hearing ability to respond to calls.
Other Factors: While performing the duties of this position, incumbents may be exposed to
individuals who are irate or hostile. The noise level in the work environment is usually moderate;
required to periodically support department field operations or be required to work at other Fire
Department locations; may be called back for support services; may be required to work extended
hours including evenings and weekends; may be required to travel outside City boundaries to
attend meetings; will support Public Relations /Public Education events at offsite locations; may be
required to attend program related conferences/training.
Position 1
CARES Provider 6323
Salary Scale
Effective July 1, 2023
2 3
6576 6839
4 5 6 7
7113 7397 7693 8000