Loading...
RES 17-008RESOLUTION NO. 17-008 A RESOLUTION adopting changes to represented positions and creating a new non-represented position within the Library department of the City of Camas. BE IT RESOLVED BY THE COUNCIL OF THE CITY OF CAMAS AS FOLLOWS: I There is hereby created in the Library a new position entitled Technology and Collections Manager. Such position shall be a non-represented position, and shall perform such duties as shall be outlined in any job description proscribed by the City, as may be revised from time to time. The position is entitled to benefits as outlined in the Non- Represented Employee Handbook. The position description and salary schedule are attached hereto as Exhibit "A" and shall be effective as of July 1, 201 7. II The titled job description of Youth Services Librarian shall be revised to Programming and Outreach Coordinator, and the changes and duties shall be outlined in any job description proscribed by the City, and may be revised from time to time. The new position description is attached hereto as Exhibit "B" and shall be effective as of July 1, 2017. III The titled job description of Library Support Assistant shall be revised to Administrative Support Assistant, and the changes and duties shall be outlined in any job description proscribed by the City, and may be revised from time to time. The new position description is attached hereto as Exhibit "C" and shall be effective as of July 1, 2017. Resolution No. 17-008 Page2 ~to;~ City Attorney IV ATTE~~~ Clerk Exhibit A CITY OF CAMAS Union Status: Non-Represented June 2017 TECHNOLOGY AND COLLECTIONS MANAGER Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. JOB OBJECTIVES Under the guidance of the Library Director, the Library Technology & Collections Manager plans, directs, supervises and coordinates the activities and operations of the Information Delivery department, which includes: collection management; cataloging, acquisitions, and oversight of the Library's integrated library system (ILS}; circulation and reference services; readers advisory; development and selection of new technologies for staff and patrons; coordination of assigned activities with other departments and outside agencies; provision of highly responsible and complex administrative support to the Library Director. ESSENTIAL FUNCTION STATEMENTS The following tasks are typical for positions in this classification. Any single position may not perform all of these tasks and/or may perform similar related tasks not listed here: Assume management responsibility for services, activities, and staff within the Content Delivery department of the Library. Participate in the development, recommendation and implementation of goals, objectives, policies and procedures of the Library, including strategic plans and departmental plans of service. Select, supervise, motivate, and evaluate Library personnel; provide staff training; coordinate and review the work plan for assigned staff; appraise work performance and create improvement plans; address complaints and resolve personnel issues; implement discipline and termination procedures. Review existing and emerging technologies for work flow, efficiency, and relevancy; communicate with vendors to evaluate their products for addition to the Library; determine best practices for implementing technologies in a customer-focused environment. Manage all collections of the Camas Public Library; direct the evaluation and selection of all print and digital materials for addition to and deletion from the Library; review Library's collection policy annually to ensure it reflects current professional standards and trends regarding overall makeup, content, and content delivery. Administer all modules of the Library's integrated library system, including acquisitions, cataloging, circulation, serials, and reports. Oversee functions of the Library's service desk, services of which include circulation, reference and readers' advisory. Represent the Library in all matters regarding information delivery with other City departments, partner agencies, outside organizations, or as assigned by the Library Director. Coordinate and implement content and design changes to the Library's portion of the City's website. CITY OF CAMAS Library Technology and Collections Manager Assist in the preparation and administration of the library budget; submit budget recommendations; monitor expenditures; review and approve budget requests. Attend and participate in professional events; stay abreast of new trends and innovations in the field of library administration, technology, and collection management. Provide responsible staff assistance to the Director and act as the Director in the absence of same. AUXILIARY FUNCTION STATEMENTS Follow all safety rules and procedures established for work area. Perform related duties and responsibilities as required, which are logical assignments for the position and directly related to management's needs of the position. QUALIFICATIONS General Knowledge of: Principles and practices of library administration, organization and management Principles of supervision, training and performance evaluation Practices of collection development, maintenance and management, including cataloging practices and procedures Best practices for a customer-focused approach to innovative services Technical Knowledge of: Integrated library systems Microsoft SQL Server Web design and usability Productivity suites Content management systems Self-checkout and RFID software Public computer time and print management software Ability to: Utilize data to make systems flow better and more efficiently Embrace and lead others in positive change Prioritize multiple projects and deadlines Navigate existing and emerging hardware, software, applications, and operating systems Create a positive work atmosphere through flexibility, diplomacy, teamwork and humor Achieve success in both independent work and collaborative team environments CITY OF CAMAS Library Technology and Collections Manager Translate technical knowledge into better and more convenient services for our patrons Skills: Clear and tactful communication Conflict resolution Leadership, coaching, and mentoring Significant scripting using advanced techniques; database design Operational characteristics, services and activities of a comprehensive public library. Education and Experience Guidelines Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education: Masters degree in Library Science or Library and Information Science from an ALA-accredited college or university. Experience: Five years of increasingly responsible professional librarian experience, including two years of administrative and supervisory responsibility. Professional experience working with public library patrons. License or Certificate Possession of a Washington State Librarian's Certificate (as required by state law RCW 27.04.055} Possession of an appropriate, valid driver's license. PHYSICAL DEMANDS AND WORKING CONDITIONS The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions. Environment: Library environment; extensive public contact. Mobility: Incumbents require sufficient mobility to work in a library setting, operate office equipment; extensive and recurring walking, standing, bending, crouching, stooping, and reaching; regular lifting of moderately heavy items. Vision: Vision sufficient to read small print, computer screens and other printed documents and to operate assigned machinery and equipment. CITY OF CAMAS Library Technology and Collections Manager Hearing and Speech: Sufficient clarity of speech and hearing to be able to communicate effectively. Other Factors: Incumbents may be required to work extended hours including evenings and weekends. Incumbents may be required to travel outside city boundaries to attend meetings. Position Technology and Collections Manager Salary Schedule effective 7 /1/2017 1 2 3 Technology and Collections Manager 5732 5921 6110 4 5 6 7 6299 6488 6677 6866 Exhibit B City of Camas Union Status: Represented June 2017 PROGRAMMING AND OUTREACH COORDINATOR Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. JOB OBJECTIVES Under direction, this position will plan, supervise, coordinate and evaluate the activities and operations of the city library's programming and outreach team, as well as provide a full range of exceptional public service. ESSENTIAL FUNCTION STATEMENTS The following tasks are typical for positions in this classification. Any single position may not perform all of these tasks and/or may perform similar related tasks not listed here. Develop, plan, publicize and evaluate traditional and innovative programs that serve the needs of the community; includes but not limited to the summer reading programs; weekly story times; events for teens; school visits; informative, entertaining and/or participatory programs for adults; outreach in the community for all ages. Develop and maintain strong and effective relationships with outside agencies to introduce and promote library services and programs to Camas citizens of all ages; identify emerging community issues and determine their relevance to library services and collections. Foster relationships with community educational organizations, promoting early literacy and lifelong learning at every turn. Partner with the Friends and Foundation of the Camas Library to seek grants and alternate funding sources for initiatives which support the Library's mission and strategic plan. Recommend and assist in the formulation and implementation of the library's strategic plans, goals, and objectives for services for all ages. Provide lead supervision and training for staff and volunteers. Coordinate and review the work of assigned staff and volunteers; assign work and projects; monitor workflow; review and evaluate work products, methods and procedures; meet with staff to identify and resolve problems. Maintain awareness of trends in book and electronic publishing through reading appropriate library related media. Provide a full range of services to the public, in person at public service desks, by e-mail, and by phone, while ensuring the highest standard of customer satisfaction. This includes: provide reference and reader's advisory service to library patrons; teach children and adults how to use the library resources City of Camas Programming and Outreach Coordinator and technology available to them; conduct library tours; check out materials, issue library cards, and perform other circulation duties. Attend and participate in professional meetings; stay abreast of new trends and innovations in the field of programming and outreach. Respond to and resolve difficult and sensitive customer service issues regarding materials, services, or programs. Provide assistance to the Technology and Collections Manager and Library Director. Contribute to the library website, social media, and other public relations tools. Represent the library in community activities. AUXILIARY FUNCTION STATEMENTS Follow all safety rules and procedures established for work area. Perform related duties as required which are logical assignments for the position and directly related to management's needs of the position. QUALIFICATIONS Knowledge of: Public library services and functions Principles and practices of professional youth services Principles and practices of professional adult services Childhood development and literacy skills development Computerized cataloging, bibliographical and circulation systems, the Internet and electronic resources; includes structure and search techniques Practices of collection development, maintenance and management English usage, spelling, grammar and punctuation Pertinent federal, state and local laws, codes and regulations Reference question interview process Contemporary reference tools and information resources. Ability to: Provide lead supervision, motivate, direct, and coordinate the work of assigned staff and volunteers Conduct research using reference sources and the Internet City of Camas Programming and Outreach Coordinator Creatively develop and energetically provide children's and teen programs and special events Promote the library through the use of displays, tours, exhibits and other media Assist patrons in response to reference, reader's advisory and directional library questions Operate a variety of office equipment including projectors, photocopiers, and computers in a networked Windows environment. Work competently with MSOffice applications, library applications and technological innovations in a variety of formats Communicate clearly and concisely, both orally and in writing with clientele from diverse ethnic, socio-economic and cultural backgrounds Establish and maintain effective relationships with those contacted in the course of the work Create a positive work environment through flexibility, diplomacy, and humor Problem solve and make informed decisions Handle multiple competing priorities and tasks, adapt to change, and work effectively in a fast- paced environment Provide quality public service through innovation, co-operation, and teamwork Lead and work effectively and positively in a collaborative team environment Explore electronic resources to find new means of providing resources and services to youth Creatively promote a love of reading Strongly defend intellectual freedom Education and Experience Guidelines Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education: Masters degree in Library or Library and Information Science from an ALA accredited college or university; a Bachelor's degree and experience may be substituted. College level course work in child development, children's literature and storytelling Experience: Two years' successful experience in a public library providing services to youth and supervision to employees, in a variety of library positions. Professional experience working with young people and their caregivers Desired qualifications: Strong leadership skills Creative, energetic and articulate professional who enjoys working in a dynamic team-focused environment where change and growth are constants City of Camas Programming and Outreach Coordinator Positive and enthusiastic approach to public service Initiates and uses effective problem solving techniques Excellent interpersonal skills Se If starter A working knowledge of a language other than English is an asset Experience building relationships with community organizations PHYSICAL DEMANDS AND PHYSICAL CONDITION The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions. Environment: Library environment; extensive public contact Mobility: Incumbents require sufficient mobility to work in a library setting, operate office equipment; extensive and recurring walking, standing, bending, crouching, stooping, and reaching; regular lifting of moderately heavy items. Vision: Vision sufficient to read small print, computer screens and other printed documents Hearing and Speech: Sufficient clarity of speech and hearing to be able to communicate effectively. Other factors: Incumbents may be required to work extended hours including evenings and weekends. Incumbents may be required to travel outside city boundaries to attend meetings. Exhibit C ADMINISTRATIVE SUPPORT ASSISTANT CITY OF CAMAS Union Status: Represented June 2017 Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. JOB OBJECTIVES Under general supervision, to perform a variety of administrative and clerical support functions within the library, including record keeping, typing, file maintenance, answering phones and responding to the general public; to provide information and assistance to the public regarding policies and procedures; to promote the Library's activities and services via social media and other forms of marketing; and to perform a variety of tasks relative to assigned areas of responsibility. ESSENTIAL FUNCTION STATEMENTS The following tasks are typical for positions in this classification. Any single position may not perform all of these tasks and/or may perform similar related tasks not listed here: Perform a variety of administrative support and clerical functions for the library, including answering a multi-line phone system and routing calls to appropriate personnel as needed; receive and respond to general questions, inquiries and requests from the public; accounts payable and receivable, payroll. Compile statistics on meeting room usage, program attendance and various other metrics. Type, proofread and word process a variety of documents and forms as requested, including general correspondence, press releases, invoices and minutes; distribute information as appropriate. Enter work orders into the system for any work that the IT Department or Public Works needs to do at the library. Attend staff and Board ofTrustee meetings; prepare and compile agenda packets; take and transcribe minutes from meetings and distribute information as appropriate. Add minutes to web page. Operate a variety of office equipment including copiers, facsimile machine, cash register, vend stations, printers and computers; input and retrieve data; organize and maintain disk storage and filing; basic troubleshooting of the machines; maintaining and ordering machine supplies as needed and calling for repair on machines as needed. Process purchase orders and invoices: input accurate invoice data and account codes into electronic purchasing system for payment; check monthly statements for accuracy; maintain files for accounts payable and receivable. Compile payroll information for library employees. Calculate, review and verify for accuracy all employee time sheets and staff entries in payroll software; enter information into computer for processing by City's Payroll Department. Maintain accurate and detailed payroll records, including filling out personnel change forms. Receive, sort and distribute incoming and outgoing mail and package deliveries as needed; distribute as appropriate. CITY OF CAMAS Administrative Support Assistant {Continued) Maintain inventory of a variety of forms, office and building supplies for the library; order and store supplies as needed. Maintain library's revolving fund account; reconcile bank statements, write checks as needed, request reimbursement of the account as needed; balance cash register and vend stations as needed. Schedule and maintain meeting room calendar in Outlook; maintain meeting room application notebook; answer public and city department inquiries, send out and receive applications; make out invoices and accept payments for room usage; post schedules and instructions for appropriate staff concerning room usage; compile statistics on room usage. Distribute library equipment as needed, making sure hold harmless agreements are filled out and equipment is returned in good shape. Maintain electronic lock system for building; set up special programming for doors (ie holidays, workmen or staff); add and delete key cards when needed; assign keys to staff; program all the electronic door locks; change batteries in locks when needed. Maintain key lockbox and records of all keys pertaining to the library building. Maintain building repair list; contact appropriate city department or contractor to arrange for repairs or maintenance as needed; maintain light bulb inventory and schedule bulb changes as needed. Update web page as needed using appropriate software. Promote the Library's services and activities via social media and other marketing tools. Assist library staff with marketing their programs by helping to create flyers or other promotional aids when necessary. Assist library support groups (i.e. Friends & Foundation of the Camas Library, Second Story Gallery Society) as needed; maintain records of donations, expenses, artists and supporters; enter invoices into the online system for payment, working with CPA when needed; order supplies and prizes for library programs. Maintain records for Fort Vancouver Regional Library patron refunds; record patron ID on appropriate form; request reimbursement from City's Finance Department and send refund check with appropriate information to FVRL's accounting department. Collect and input data of library events into reader board software for display on electronic outdoor sign. Clean out Lost & Found on a regular basis; maintain database for lost valuables and turn items over to the Camas Police Department when not claimed. AUXILIARY FUNCTION STATEMENTS 1. Provide assistance in a variety of special projects as assigned. 2. Follow all safety rules and procedures established for work area. 3. Perform related duties and responsibilities as required. QUALIFICATIONS Knowledge of: Modern office procedures, methods and computer equipment. Methods and techniques of proper phone etiquette. CITY OF CAMAS Administrative Support Assistant (Continued) Basic principles and procedures of filing and record keeping. English usage, spelling, grammar and punctuation. Principles of business letter writing and basic report preparation. Operations and activities of assigned department or program. Basic mathematical principles. Library's automation system (SirsiDynix). Marketing concepts and social media platforms. Ability to: Perform general clerical work including maintaining files and compiling information for reports. Maintain confidential records and reports. Type and/or enter data on a computer at a speed necessary for successful job performance. Effectively respond to requests and inquiries from the general public. Learn the library's automation system. Learn the electronic lock system. Operate office equipment including computers and supporting word processing applications. Communicate clearly and concisely, both orally and in writing. Understand and carry out oral and written instructions. Establish and maintain effective relationships with those contacted in the course of work. Prepare a variety of reports and correspondence. Correctly interpret and apply City policies and procedures. Respond to and resolve difficult and sensitive citizen inquiries and complaints. Work independently in the absence of supervision. Education and Experience Guidelines Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education: Equivalent to the completion of the twelfth grade supplemented by training in applicable computer software, administrative support skills or other specialized area of assignment. Experience: Two years of clerical or administrative support experience related to area of assignment. PHYSICAL DEMANDS AND WORKING CONDITIONS CITY OF CAMAS Administrative Support Assistant (Continued) The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions. Environment: Office environment; exposure to computer screens. Mobility: Sitting for prolonged periods oftime; extensive use of computer keyboard. Vision: Visual acuity to review written materials. Other Factors: Incumbents may be required to work extended hours including evenings and weekends. Incumbents may be required to travel outside City boundaries to attend meetings.